October 8, 2015
Small Business Tips, Technology
When it comes to your business, one of the most important things you can do, is continually find ways to improve your customer service and customer experience. While there are a number of things you can do to help achieve this, using a call center is one of the best …
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October 7, 2015
Money & Finance, Technology
Innovation can be the key to a number of rewarding activities. Since the arrival of the smartphone and other mobile internet related technology, the business world is increasingly connected. Sales and service professionals that spend a lot of time on the road can take advantage of this connectivity in several …
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October 7, 2015
Marketing, Small Business Tips, Technology
If you want to grow your business, one place to start is with an email list. By collecting email addresses of potential clients AND staying in touch with them, you keep your business top of mind. Your newsletter should have engaging content but also be visually attractive. Fortunately, you don’t …
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October 5, 2015
Technology
Search Engine Optimization (SEO) is the process of ranking your Toronto website high in search engines like Google, Bing and Yahoo. There is both an art and science to it. The art part of SEO is all about your mindset which involves remaining diligent, consistent and patient. The science part …
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September 28, 2015
Technology
In the recent years, we can observe the evolution of customer communications in the CRM market. Multichannel customer interactions, including chat, SMS, email, forums and social media, have created a new era in the relations between businesses and customers. The transformation of the call center into a multichannel Customer Engagement …
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September 21, 2015
Technology
If you are a business owner, you’ll probably agree that you tend to rely heavily on your smartphone in order to get a lot of things done. Whether your preference is iPhone, BlackBerry, or smartphones on the Android platform, it’s true that the majority of entrepreneurs find that their smartphone …
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September 16, 2015
Marketing, Technology
One of the biggest questions I get from my small business clients is, “How do I stand out from the competition?” In this post, sponsored by Name.Kitchen, I’ll show you how two entrepreneurs used a not-com domain name to differentiate themselves from others in their industry. In 3 Tips to …
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September 15, 2015
Technology
More and more people are using tablets and smartphones for practically everything that they do these days. As this technology continues to grow and become more powerful, even more of the consumers you want to become your customers or clients are going to be visiting your page and accessing your …
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August 27, 2015
Resources, Technology
Looking for affordable tools to make running your business easier? You’re in luck. In today’s age companies fight over ways to provide you the best, most reliable, and least expensive software around. Here are some of the best free technology tools you should introduce to your company today. Instant messaging While …
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August 27, 2015
Technology
If you’re reading this, you’re probably well aware of how meetings work. You spend precious time arranging them, corralling your colleagues into attending, and setting up the room in advance. Then, meetings are often waylaid by late arrivals, coffee runs, or prolonged decision making. By the time you’ve got through …
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August 27, 2015
Technology
It’s no secret that smartphone and tablet usage is on the rise. In fact, the use of mobile devices is set to take over desktop and laptop usage! We all use a variety of software or “apps” to carry out a wide range of functions. For example, we’ll use apps …
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August 21, 2015
Technology
If you’re looking to launch a mobile app as part of your business plan, there are several things to consider first. Here are four of them. 1. Have I done my market research? This should include researching your customers and competitors. What are people looking for your app to do? …
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August 20, 2015
Marketing, Small Business Tips, Technology
Most people recognise the value in writing a business blog. If done well, a business blog can help drive traffic to your website and establish you as a voice of authority in your niche. Unfortunately not all small businesses bother to keep a blog. This is a real shame because …
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August 10, 2015
Small Business Tips, Technology
It’s exciting. Your company has grown so much that you need to hire your first official employee. Here are five tips to make that process as seamless as possible. 1. Be clear on what you’ll want the new hire to do. Will this be a full-time employee with regular responsibilities …
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August 10, 2015
Small Business Tips, Technology
When potential customers visit your website, are they clear on why they should buy from you? If not, an explainer video could help. An explainer video is a video created to showcase why potential clients should choose your company over the competition. The best videos serve as an introduction to …
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August 8, 2015
Technology
When companies want to ensure that their projects go off without a hitch, they often employ the services of a qualified project manager. This role typically involves coordinating resources, tracking progress, distributing communications, and doing virtually everything else it takes to get the job done. These professionals are there from …
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