In the recent years, we can observe the evolution of customer communications in the CRM market. Multichannel customer interactions, including chat, SMS, email, forums and social media, have created a new era in the relations between businesses and customers. The transformation of the call center into a multichannel Customer Engagement …
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How Smartphones Have Transformed Life for Entrepreneurs
If you are a business owner, you’ll probably agree that you tend to rely heavily on your smartphone in order to get a lot of things done. Whether your preference is iPhone, BlackBerry, or smartphones on the Android platform, it’s true that the majority of entrepreneurs find that their smartphone …
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What to Expect When Selling your Scrap Gold
While selling your scrap gold may give you extra money to invest into your small business, it’s not always easy. In fact, selling your unused gold can be a tricky experience if you’re not sure what to expect. Here are a handful of helpful, easy to digest tips on what …
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You Won the Lottery, Now What? [INFOGRAPHIC]
You won the lottery! For many, it seems like a dream come true. You scratch off a little ticket and get notified that you’ve just won millions of dollars. Even for a small business owner who loves what he does, the possibility of financial freedom in this way can be …
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Why You Should Care About Employee Skill Development
One thing that almost every employer is looking for is a team of employees who are well skilled, adaptable, knowledgeable and smart. Employee skill development should continue far beyond initial HR training when an employee first begins, and instead be something that extends for the full time an employee is …
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Stand Out from the Competition with a Not-Com Domain Name
One of the biggest questions I get from my small business clients is, “How do I stand out from the competition?” In this post, sponsored by Name.Kitchen, I’ll show you how two entrepreneurs used a not-com domain name to differentiate themselves from others in their industry. In 3 Tips to …
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Using Mobile Right: Tips for Small Business Owners
More and more people are using tablets and smartphones for practically everything that they do these days. As this technology continues to grow and become more powerful, even more of the consumers you want to become your customers or clients are going to be visiting your page and accessing your …
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Save Money On International Shipping With These Tips
Wherever in the world you are delivering items, international shipping will add to the costs that you incur. Careful planning, accurate forecasting, and good knowledge of the fees and taxes that you will face, can help ensure that you pass these charges on to your customers fairly, while employing a …
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The Small Business Guide to Reducing Spending
Money is often tight when you have just started a new business. That is why you have to think outside of the box to ensure you don’t overspend. There are lots of ways you can cut back on essentials if you look for the best deals. However, there are lots …
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3 Days Only! Treat Yourself & Your Clients to a Gourmet Gift [COUPON]
In Healthy Snack Ideas for Entrepreneurs, I introduced readers to Gourmet Gifter, a company that offers a wide variety of tasty treats that are perfect for gifting yourself or your clients. One product I raved about was the kettle corn. It tastes great, and with low calories and no additives, …
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Incredible Investment Tips for Beginners
Investing can be a really smart way to secure your future and make your savings work harder. Saving money each month is a great idea, but there will come a point where you begin to wonder if you could do better. If you’re a beginner investor, these investment tips should …
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How to Start a Construction Company in 3 Simple Steps
Regardless of our title, let’s start with a caveat. Clearly there is nothing simple about launching a construction business, especially in a competitive marketplace. There are ways in which this process can be simplified, however, through the application of clear thinking, reasoning and organisation. Common sense also plays a key …
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The Importance of Diversifying
There are many very successful businesses out there firms that any entrepreneur can learn from. One thing you will notice about the biggest and most successful companies is that they all diversify. None of the most successful firms sell only one product or service. Take for example the Virgin Group. …
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Finding the Best Free Technology Tools to Make Your Office Run Smoothly
Looking for affordable tools to make running your business easier? You’re in luck. In today’s age companies fight over ways to provide you the best, most reliable, and least expensive software around. Here are some of the best free technology tools you should introduce to your company today. Instant messaging While …
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Learning English for Business Communication
While it is a little small minded to suggest that English is the world’s most dominant language, it is one of the most popular and widely used dialects across the globe. At the beginning of 2015, there were 67 sovereign states and 27 non-sovereign entities where English was an official …
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9 Reasons Video Conferencing Could Benefit Your Business
If you’re reading this, you’re probably well aware of how meetings work. You spend precious time arranging them, corralling your colleagues into attending, and setting up the room in advance. Then, meetings are often waylaid by late arrivals, coffee runs, or prolonged decision making. By the time you’ve got through …
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