TicketKick

Welcome to another Small Business Spotlight, where we highlight successful entrepreneurs. This spotlight focuses on Sara Schoonover. Sara Schoonover is Vice President of of TicketKick, a California company that helps drivers get redlightcameratickets and other traffic tickets dismissed by helping drivers through the trialbywrittendeclaration process.

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Pros & Cons of Remote Call Center Agents

In order to tackle the increasingly complex and costly challenge of customer service, more businesses, both small and large, are turning to distributed solutions. Remote call center agents, who are often work-at-home employees or subcontractors, are typically are an integral aspect of that approach.

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