Six Top Conference Call Platforms for Small Businesses

Even small businesses nowadays often find the need to have conference calls, be it between the business owners and customers, employees, clients, or workers who work remotely. After all, it may not always be feasible to hold face-to-face meetings, particularly when dealing with matters where time is of the essence. Fortunately, there are now a number of platforms that can facilitate conference calls, some even offering their services for free.

If you’re still searching for the best service to use to make conference calls for your small business, check out six of the top conference call platforms that may have what you need:

1. Skype

A great choice to use for video calls and international conference calls, Skype is probably one of the most popular programs used by individuals and companies alike. Created by Microsoft, it currently has approximately three hundred million active users monthly. One of the appeals of Skype is that users can call each other on the app for free. Calling from Skype to a phone number, however, may incur charges.

2. UberConference

Conference calls are made easy and simple with the use of UberConference. Signing up to the service will get you your own web link to host conference calls that you and your guests can then utilize to quickly join in on a call via a computer or a phone. The basic service can host calls with up to ten participants, free of charge, while additional features (including the ability to have up to one hundred people on a single conference call) can be enjoyed at $15 per month.

3. Google Hangouts

Those with Gmail accounts will find this free service useful. And with Gmail being used actively by over a billion users worldwide, chances are you’ll be able to find most of the people you need to join your call on Hangouts. Additionally, if you use Google Chrome, joining a Hangout is as simple as a click of a button. While this service does have its flaws, for something that you can access for free on a reliable and well-supported network, it will definitely be a handy option to use.


Gone are the days when connections between computers could be made only via physical wires or ethernet switches. With, it doesn’t matter which part of the world you or your customers are in. All you need is an internet connection and a reliable browser as this is one of the online conference call platforms that offers users free conference call services on its website. Not only can it let you host up to a thousand callers through the phone or via an online connection; it also allows you to run webinar-style meetings and do screen sharing while in the conference, all from the same account. If that’s not enough, you can opt to try the premium feature, which gives small business owners a dedicated number that has no access code, custom hold music, toll-free numbers, custom greetings, and storage space for meeting recordings.

5. Zoom

One of the newer platforms in the conference call business, Zoom quickly became a crowd favorite for being easy to use and reliable. You can sign up for a free account that lets you create a meeting, which would generate a link that you can send to up to one hundred participants, who in turn would need to click on the link to join the conference call. One-on-one calls are unlimited, but conference meetings have a time limit of forty minutes. If you need more features, you can either pay for the extra services à la carte or sign up for a premium plan that costs $14.99 and $19.99 monthly.

6. GoToMeeting

For those who regularly do conference calls, this is one popular tool. In fact, GoToMeeting hosts eighty million meetings annually for approximately eighteen million users. This call service is widely known primarily for being able to support meetings across a range of different devices and for offering service experiences that are generally user-friendly. It isn’t free, however, but you can get to use it for two weeks in a free trial. If you’d like to continue using the service, you can choose from among three plans, with a price range between $18 to $47 per month.

Small businesses may need to make conference calls every once in a while, and sometimes, the most basic service that won’t cost a dime is the perfect platform for that. However, as a business grows, it may be necessary to look into paid services that can offer more features and better conference call options. Have you tried any of these platforms for your small business conferences? Which one would you recommend?

Photo by Rebrand Cities from Pexels

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About Dequiana Jackson

Dequiana Jackson, Founder of Inspired Marketing, Inc., helps overachieving women entrepreneurs conquer limiting beliefs and create marketing plans that win. This includes one-on-one marketing plan development, digital product creation, web design and content marketing. Dequiana is the author of Know Your Business: How to Attract Ideal Clients & Sell More and runs the award-winning blog,

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