A big part of running a successful company is trust. The importance of trust within a team at the workplace cannot be overstated. Coworkers need to be able to trust their peers to get things done, and managers and employees need to trust one another, as well.
However, with more and more people working remotely, this can sometimes prove difficult. With managers, executives and employees sometimes living across the world from each other, building trust is not as easy as you don’t see and interact with each other as much.
Thankfully, there are some ways to build trust with remote employees, even without the face to face time. This blog post is going to take a look at a few of them.
Ensure They Have Everything They Need
First and foremost, you need to make sure that they have everything they need to do their job successfully. In an office, people can just go get supplies, or swing by your door and request more be ordered. However, remote workers simply don’t have that same luxury. As a result, be willing to provide them with what they need.
This can be passwords, access to certain files, and potentially even software. For example, if certain work is required on a certain device they don’t have access to, you may need to provide them some sort of free remote desktop software. Also, be available and willing to answer the questions they might have. Doing all of this will help employees trust their employers.
Keep Them Updated
One of the toughest parts of working remotely is being kept out of the loop on certain things. If you physically work with your team, you will always be “in the know” about what is going on. But when you work remotely, you rely on and trust that others will keep you updated. Communication with remote workers builds trust that you value them as an effective member of your team, even though they aren’t physically there.
There are several different options for how employers can keep remote employees in the loop. It could be through a weekly Skype meeting, daily messages on Slack or even a phone call. Whatever method is chosen, remote workers will certainly appreciate someone reaching out. All of this will build trust as the remote worker will be aware that nothing is going on behind their back or without their knowledge.
Give Them Feedback
Feedback is an important part of an employer and employee relationship. You want the best work possible from your employees, and they want to contribute effectively to the company. Offering feedback can help line up these two goals.
While many workers can get feedback in person with a pat on the back or a “good job” in the lunchroom, remote workers don’t get that. However, they still like to be appreciated and given feedback on how they’re doing their jobs. Every worker likes to feel valued.
If you as an employer are silent, it can make remote workers uneasy. They may even feel as if you are holding something back from them, which could potentially lead to trust issues. Even if you have negative feedback, be sure to share it. Feedback (both negative or positive) can be constructive and help an employee improve.
In conclusion, we hope that this article has helped you come up with some great ways to build trust with remote employees. Trust is a major component of a successful working relationship, so be sure to work hard for it whenever possible.