How Am I Doing? Getting Feedback from Your Customers

One of the most important parts of your business is understanding what’s working and what’s not.  Who is better to tell you that information than your customers?  Unfortunately, it can sometimes be like pulling teeth to get the right feedback from clients…that feedback that can make your product better or help your service appeal to more people.  Akraya, Inc., an IT staffing firm in Sunnyvale, California, had that same problem.  The company would regularly poll clients on what they were looking for in a temporary worker through an electronic survey…that clients wouldn’t answer.  🙂  Read about how Akraya revamped its customer feedback system at The Business on Main web site.

Have you found a creative way to get feedback from your customers?

 

 

Disclaimer: My blog is a part of an online influencer network for Business on Main. I receive incentives to share my views on a monthly basis.  The opinions, however, are all mine. :-)

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About Dequiana Jackson

Dequiana Jackson, CEO of Inspired Marketing, Inc., is a small business marketing coach who teaches women entrepreneurs how to monetize their message so they can make more money from their expertise. Dequiana is the author of Know Your Business: How to Attract Ideal Clients & Sell More and runs the award-winning blog, Entrepreneur-Resources.net.

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