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  1. Hi,
    If you want to get more details about debt management and debt settlement then you can visit the following link :- http://www.debtmanagers.ca/

  2. Hi Suzy…Thanks for your comment. I’m glad the article helped. Are you looking for more tips on how to collect from past due customers, or are you looking more for ways to reduce consumer debt load? Thanks!

  3. Is it wise to pre-call Commercial customers, sometimes 15-20 days before due date. Also, would a past Consumer Collection Supervisor do well as a current Commercial Collection Supervisor?

    • When dealing with commercial customers, it may be more appropriate to send a courtesy reminder via email and regular mail that payment is due.

      If you decide to contact the business by phone, frame it as a customer service follow-up. Ask the business owners/decision makers how they are enjoying your product or service and if they have any questions. End the call reminding them that their invoice due date is coming up soon and that you’d be happy to take a payment over the phone now if that was more convenient (if your business is set up to do that). Handling a call this way doesn’t come across as “I’m calling to make sure you don’t forget to pay,” even if that’s what you really want to know. 🙂

      A Consumer Collection Supervisor may do well as a Commercial Collection Supervisor if properly trained. Sometimes consumer collection agents are told to use tactics that might not go over as well when dealing with commercial businesses. Look for positive characteristics like professionalism, good customer service, etc. as well.

  4. Thanks for the feedback, i’ve posted your Commercial debt recovery idea on our suggestion box.

  5. STA Intenational

    This website is amazing, great work and presentation about Best debt collectors.It is Very informative too. Keep up with the good work.

  6. Nice article!
    There are also cases where you’ve got to choose between hiring a professional debt collector and an attorney as both do a similar kind of job. To clear this up you can read this:

  7. Great piece of advice. I see more and more cases where the communication between debt collection agencies and businesses. The most complex ones are where business provide unchecked info and debtors claim they owe nothing and it turns out true. In these situations clients may easily sue the business owner and win the case, so businesses must double check all the data they base their requirements

  8. I must say your article was one of the most eloquent pages I have ever encountered. You gave clear tips and hints on how to assist “professional debtors” and pursue credit collection.

  9. The most biggest commercial debt collection obstacle is handling accounts that are no longer in business or have filed for bankruptcy

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