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Moving into your first premises is a big step as an entrepreneur. There’s a lot to consider and take onboard. Unfortunately, things don’t always go to plan. If you’re experiencing teething troubles in your new office space, there are solutions. Fortunately, most issues can be resolved quickly and with a minimum of fuss.
Services Not Included
There’s nothing worse than moving into a new office space and realizing that certain services are not included. For example, trash removal, cleaning services, reception services, etc. It is important to check any contracts and leases carefully and to read the small print. Create a checklist of everything you will need and then ensure it is included.
You may need to renegotiate with the landlord or management company to see what can be done. Or, you may need to find external companies to provide these services.
Equipment Malfunction
It’s surprising how quickly old or malfunctioning office equipment can derail things for you. If the printer isn’t working, it can bring your marketing campaign to an abrupt halt. Always work with reputable companies who provide robust equipment. Office furniture, equipment, and printer rental services are available if you don’t wish to buy.
Dirty Offices And Common Areas
This wasn’t apparent when you looked around, but on moving in you’ve noticed that common areas and offices are not being cleaned and maintained. Check your contract to see who is responsible for this. Many management companies provide services such as emptying waste paper bins and cleaning kitchens and bathrooms, etc. If this is in your contract, you will need to take up the issue with management. If not, you may need to negotiate with them and pay an extra service charge. Or you can hire a company yourself.
If other businesses occupy the building, you may be able to set up an arrangement with them to share the expense.
IT Issues
IT issues can quickly bring everything to a halt. If you’re renting equipment, this may not be an issue as it’s likely you will have a maintenance contract in place. If you’re using your own equipment, it’s worthwhile finding a company that can troubleshoot for you. Many businesses act as an external IT department and respond to problems as needed. They may not need to visit. Depending on the complexity, some issues can be solved remotely.
If you’re having problems with accessing the internet, refer to the providers. This service may be provided by your management company or an external provider. If problems persist, check your contract. Most companies provide a Service Level Agreement. If this is not upheld, you may be due a partial refund. This doesn’t help the immediate problem, though. Look for temporary solutions such as mobile internet while you find a permanent solution.
Prevention
It’s always better to take reasonable precautions to prevent issues from arising. This is likely to save you money in the long term.
- Check contracts and leases carefully and get a legal expert to review them
- Make sure you’re aware of exactly what is provided within your office space and what you will need to set up
- Ask for Service Level Agreements from internet providers
- Purchase or rent equipment from reputable suppliers
- Ensure power outlets, etc. are adequate for your needs
- Inquire about other occupants before moving in
- Measure carefully to ensure furniture fits
- Ensure there is adequate storage space
- Inquire about security and ask to see safety documentation
