With competition hotter than ever, hanging on to customers is key. Getting feedback helps, but only if you understand how to make use of the data.
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The only thing worse than having an opinion is not having one. This is why it is very important that you, along with your small business, have an opinion. Here's why.
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Happy Monday! This week, I offer a simple tip that many excited entrepreneurs forget: your product or service MUST help somebody...preferably a large group of somebodies. In other words, to be successful, your product or service must meet a consumer's unmet need. In other words: a person has a problem, and you have the means to fix it!
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