One of the most important parts of your business is understanding what’s working and what’s not.  Who is better to tell you that information than your customers?  Unfortunately, it can sometimes be like pulling teeth to get the right feedback from clients…that feedback that can make your product better or help your service appeal to more people.  Akraya, Inc., an IT staffing firm in Sunnyvale, California, had that same problem.  The company would regularly poll clients on what they were looking for in a temporary worker through an electronic survey…that clients wouldn’t answer.    Read about how Akraya revamped its customer feedback system at The Business on Main web site.

Have you found a creative way to get feedback from your customers?

Disclaimer: My blog is a part of an online influencer network for Business on Main. I receive incentives to share my views on a monthly basis.  The opinions, however, are all mine.

Dequiana Brooks Jackson

Dequiana Brooks Jackson, CEO of Inspired Marketing, Inc. specializes in teaching women entrepreneurs the marketing fundamentals they need to grow their businesses. This author, speaker and business coach is the creator of the SPARK Marketing System™, an exclusive program that shows entrepreneurs how to shatter negative mindsets, take control of their marketing and make more money. Ready to get the spark back in your small business? Schedule your free consultation today!

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